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First new freight customer from Frederikshavn

On Thursday 25 June, we had the first sailing from Frederikshavn to Oslo with Crown Seaways. A day of celebration. Not only the passengers were looking forward to the reopening with the new additional call in Frederikshavn but also the Freight market had been waiting in anticipation.

Kasper Svenningsen, Managing Director, Ferry Norway, says: “We have received a lot of requests on the new Frederikshavn-Oslo route resulting in many new quotations and agreements. The very first booking was made by our new customer, DS Stålkonstruktion AS, who we welcomed on board on the first crossing.”

DS Stålkonstruktion handles the production of steel constructions from the drawing board to installation at the building site. However, they also do their own logistics operating specialized trucks with cranes that can carry overlength dimensions up to a total of 30-35 meters.

“It was a great pleasure to welcome Torben Larsen, Assembly Manager from DS Stålkonstruktion. He had taken the time outside of the office to personally drive the first truck on board in Frederikshavn and he was also the first Freight customer driving ashore in Oslo. On the crossing we had the opportunity to discuss freight and logistics, sharing knowledge and setting the scene for the future cooperation” says Kasper.

If you, like DS Stålkon need freight transportation between Frederikshavn and Oslo, feel free to visit this page for more info.


From left: Torben Larsen, Assembly Manager, DS Stålkonstruktion, and Kasper Svenningsen, Managing Director, Ferry Norway


Torben Larsen driving the first truck on board Crown Seaways in Frederikshavn

 

Newcastle – Amsterdam route resumes service from 15 July

Princess Seaways

Following the announcements from the UK government about the lifting of quarantine restrictions and the restart of travel to many other countries, DFDS is resuming sailings between Amsterdam and Newcastle. As both ships are laid up in IJmuiden, the first departures will take place on Wednesday 15 July from IJmuiden and Thursday 16 July from Newcastle.

In addition, our English Channel services between the UK and France are available again to holidaymakers from the 10th July. The Channel routes have continued to sail throughout the Covid-19 period for freight and essential travellers only ensuring the transport of vital goods to communities both sides of the channel.

Kasper Moos, Head of BU Short Routes & Passengers says, “We are very pleased that we are finally able to welcome our passengers back to our routes between the UK & Continent. However, we will be running on significantly reduced capacity and reduced onboard services as part of our COVID-19 measures to ensure the safety of all staff and passengers”.

“These restrictions mean we will continue to evaluate staff and crew requirements whilst we monitor booking developments closely. Whilst some people will return to work very shortly, many of you will remain on temporary leave for a while longer and we will be in touch with all colleagues to keep them updated on next steps.

I want to express my gratitude for your continued patience and support during the many weeks this route has been suspended.”

Adapted onboard services
Services will be adapted onboard to ensure social distancing and the onboard catering offering has temporarily changed.

On the Channel services, we offered complimentary meals to essential travellers during the crisis and we are now extending that to all passengers and including it within the ticket price.

On the Amsterdam Newcastle service, all meals must be pre-booked before boarding and à la carte dining will not be available.  A reduced buffet service will be available, and all food will be served to passengers by our crew.

You can find out more about the new safety measures onboard here: https://www.dfds.com/en-gb/passenger-ferries/rediscover-freedom/safety-measures

A new way to travel
Kasper Moos added, “I’m really looking forward to starting up the service after this extended period without a route between Amsterdam and Newcastle and welcoming holidaymakers back to our Channel routes. I am confident that together we can ensure that our passengers relax and enjoy their crossings while practising social distancing.”

Ferry changes in the Baltics

To gear up in the Northern Baltics and manage capacity more efficiently in the Baltics, the newly returned Sirena Seaways embarked on her first sailing on her new route between Paldiski – Kapellskär taking over from Optima Seaways that was repositioned to Klaipėda-Karlshamn.

Additionally, as M/S Sailor’s charter agreement will soon expire, Patria Seaways will take over Sailor‘s schedule for the Paldiski-Hanko and Paldiski- Kapellskär routes, starting from Week 28.

Rene Pärt, Baltic Sales & Partnership Manager, says, “We are establishing ourselves in the Northern Baltic Sea region by changing both of our vessels in Estonia with bigger and better ones to continue servicing our wide customer base on Paldiski-Kapellskär.

“Swapping ferries inbetween routes involve complex processes, from crew changes and adjusting onboard concepts as well as complying to a different set of requirements when calling various ports” says Robertas Kogelis, Baltic Onboard Sales Director.

“The Customer Care teams completed several adjustments to customer bookings within a short span of time. I am very proud how our teams in Estonia, Lithuania and Sweden, including colleagues on our ferries, Baltic Onboard and Crewing departments, handled these changes.”

The new setup provides more flexible tonnage opportunities for our freight customers on the Klaipėda-Karlshamn route and with Patria and Sirena sailing from Paldiski, they will ensure an efficient mix of passenger and freight capacity in the Northern Baltic. This will surely accommodate the growing demand in the region while delivering consistent service to our guests on board”.


Optima Seaways will operate on the Klaipėda-Karlshamn route


Patria Seaways will take over Sailor‘s schedule for the Paldiski-Hanko and Paldiski- Kapellskär routes, starting from Week 28. 

Rebranding of BU MED vessels nears completion

You might remember Hasan Goler, Operations Superintendent, striking gold as he came up with the idea for renaming the BU Med fleet. It was to be after the Turkish UNESCO world heritage sites as part of a comprehensive rebranding.

Gemak Group at the Gemak Shipyard has been carrying out the rebranding that will finish at the end of June. BU Med will then be able to proudly present a fully rebranded fleet in DFDS livery and with new, unique names.

Cemil Bayulgen will be the last of the 12 ferries to be rebranded. She will be named Galata Seaways (formerly Cemil Bayulgen). Other names combined with ‘Seaways’ include: Cappadocia (UND Atilim), Olympos (UND Birlik), Assos (Saffet Ulusoy), Artemis (UN Marmara), Aspendos (UN Pendik), Dardanelles (UN Trieste), Zeugma (UN Akdeniz), Sumela (UN Karadeniz), Myra (Cunet Solakoglu), Gallipolli (UND Ege) and Pergamon (UN Istanbul).

Lars Hoffmann, Vice President and Head of BU Mediterranean, says: “This shows how far we have come in making UN RoRo an integral and essential part of DFDS. I am very happy to present a fleet that customers and the public can associate with DFDS and with names that mean something to the local communities in the Mediterranean, as well as being well-known internationally.”

Kemal Bozkurt, VP of Operations in BU Med, says: “The rebranding of the UN RoRo fleet was one of the main pillars in the integration plan. The plan has a comprehensive scope involving major areas that need to be integrated and aligned such as in Finance, Procurement, Sales, Operations, Technical Organisation, HR, Digital, Marketing and IT.

“Even though it has been a challenge, everyone involved has embraced the purpose to learn from the DFDS way of doing business while respecting and adapting to the local culture. This has truly resulted in the creation of a unique DFDS company culture.

“Now we are almost at the final step of a process that will end the UN RoRo era with the last vessel in the Turkish fleet to be rebranded.”

 

Most of the rebranded vessels from the BU Med fleet. Artemis, Pergamon, Olympos and Galata are missing.

Cuxhaven starts using LOT trestles

Petunia Seaways and a row pre-tresled trailers.

Petunia Seaways operating on Cuxhaven – Immingham is hoping to experience faster turnarounds because of one significant change – new trestles.

When uncoupled trailers are loaded onto our vessels, they need trestles to support the front of the trailer to minimise the risk of collapse. Earlier this year, Cuxhaven received the more efficient and safer LOT trestles to replace the conventional ones.


A DFDS trailer with a trestle connected. The truck is free to move and place the trailer without needing to disconnect the trestle.

Less lashing, no need to manually position the trestles and the possibility to pre-trestle trailers are expected to reduce the time required to load or unload the vessel. In addition, it also saves space on board as it requires less lashing equipment and conventional trestles on decks. Furthermore, they improve safety as they are stronger and locked to the trailer.


Reefers and trailers supported by the new trestles

Successful and smooth implementation
Karsten Ihlemann, Terminal Manager in Cuxhaven, says: “We managed to successfully implement the LOT system. Thank you to the Equipment Centre, our colleagues from the terminal in Immingham and our partner Rhenus Cuxport, as well as the crew of Petunia Seaways for a job well done.”

Ortolf Barth, Route Director, says: “We are happy with this change. However, we are also looking forward to the change to the SAT system. This enables the trestle to fully connect with the vessels, if the conditions here in Cuxhaven allow it.”

Nick Forsyth, Head of Equipment, Fleet Management, says: “Even with the restriction of coronavirus, this changeover ran smoothly. The Equipment Centre team, whilst working remotely, had great collaboration with the Cuxhaven Route Office, both terminals in Immingham and Cuxhaven, the Petunia Seaways crew and our third party workshops in the UK and Sweden. Additionally, thanks should be given for the support from the Vlaardingen team who welcomed the extra challenge of their revised trestle allotments to assist neighbouring routes and make this change possible.”

Enhanced management focus in Channel and Passenger

New Head of BU Channel will be Filip Hermann, who will take over from Kasper Moos when he moves back to Denmark to lead the new BU Group Passenger, including the Copenhagen – Oslo, Frederikshavn – Oslo and Amsterdam – Newcastle routes.

DFDS has decided to revert to the previous structure and split BU Short Routes & Passenger into BU Group Passenger under continued management of Kasper Moos and BU Channel under the management of Filip Hermann. This will ensure stronger management proximity of those two major businesses. The split will take place in October when Kasper moves back to Denmark with his family

By Peder Gellert, EVP and Head of Ferry Division

In the Ferry Division, we have decided to split BU Short Routes & Passenger into two separate units: BU Group Passenger and BU Channel. This will be effective as of 1 October when Kasper Moos returns to Denmark after four years in the UK as Head of BU Channel and later of BU Short Routes & Passenger.

Following the suspension of our two cruise routes, the restart requires undivided managerial attention and the same applies to our three routes on the Channel, that in addition to restarting the tourist business also must deal with the impacts of Brexit.

When Kasper leaves Dover during September, he will be replaced by Filip Hermann, VP and Head of Strategy & Consulting. Filip will move to the UK with his wife Clara and young son Maximilian and work from BU Channel’s office in Whitfield.

Filip studied law at the University of Copenhagen and worked as an attorney-at-law. He also holds an MBA from the University of San Diego. He came to DFDS in October 2017 as new Head of Strategy & Consulting from a management position with Boston Consulting Group. At BCG Filip worked with some of the biggest companies and public sector authorities in Europe and the Middle East, in particular within the shipping industry. This has prepared him well for his tasks at DFDS where he has made Strategy & Consulting a key player in the group’s work with our Win23 strategy, new challenges such as Brexit and a great number of efficiency projects as well as becoming a vital partner for the Executive Management Team. With this solid background, Filip will become a valuable addition to the Ferry Management Team.

I am confident that we have succeeded in finding the very best to take over from Kasper who has been a remarkable and efficient leader of BU Channel and a great representative of DFDS in the UK. He has dealt with colleagues, ports, competitors, authorities and governmental institutions in a very professional way.

I am looking very much forward to continuing working with Kasper restarting our Amsterdam – Newcastle and Copenhagen – Oslo routes, launching our new Frederikshavn – Oslo route and bringing  the BU Group Passenger (known among its friends as BUGP) on the final stretch towards its goal of being an efficient organisation for passenger activities throughout the network.

DFDS opens Frederikshavn – Oslo

When DFDS reopens its ferry route between Copenhagen and Oslo on 25 June, the ships will also provide a service on the Frederikshavn – Oslo route. There will be daily departures on both routes.

By Peder Gellert, EVP, Ferry Division

As we have said before, a crisis also always provides new opportunities. One such new opportunity appeared in the Denmark – Norway ferry market when another operator’s sailings between Frederikshavn in Jutland and Oslo were permanently ceased from the beginning of the COVID-19 crisis.

I am extremely pleased to inform you that, following careful investigation and analysis, we have decided to enter into this market and open a new passenger route between Frederikshavn and Oslo.

That we are able to open a route is – not least – due to the fact that we can benefit from synergies with the Copenhagen – Oslo route as the ships pass Frederikshavn every night, just a few miles off the port.

Therefore, from 25 June when the route reopens, our two popular Oslo ferries, Pearl Seaways and Crown Seaways, will call at Frederikshavn enroute between Copenhagen and Oslo.

However, it will still be two separate routes as no voyage will be offered exclusively between Copenhagen and Frederikshavn.

Daily departures are planned from Copenhagen at 14:00 and from Frederikshavn at 23:30, with arrival in Oslo at 9:00.

There will be daily departures from Oslo at 12:00, with arrival in Frederikshavn at 22:00 and in Copenhagen at 09:00.

We will later evaluate the schedule to ensure it is adapted to our passengers’ need and the new situation in which passengers from Norway must document that they have booked accommodation for minimum six nights outside Copenhagen before they are  allowed to enter Denmark.  We are still looking into this to fully understand what it means to our service.

We will start up with the minimum number of staff required for operational start-up, and will monitor booking development closely and change manning on board and ashore when needed.

When the borders reopen
Kasper Moos’ teams from the Passenger department are working hard to get ready for the opening. They are planning the on-board services, operations, sales and marketing, so it all fits with the new requirements we expect to see on the new route and following the COVID-19 change in travel behaviour.

I assume there will be greater demand from customers with a transport need, especially on Frederikshavn – Oslo where we expect to welcome many guests who travel on holiday in their own cars to visit summer houses or to continue on to other countries. But of course, our goal is to provide all our guests with a great service and experience on board. We will offer what customers demand in a post-coronavirus era, with plenty of room for the individual to stay safe and with a focus on cleaning and hygiene.

DFDS has a history in Frederikshavn
Some of you may also know that DFDS in fact has a strong history in Frederikshavn. For a long time, we owned the Frederikshavn Shipyard and, even more important, from the very beginning of DFDS, we operated a route between Frederikshavn and Oslo until 1974 – at times with other ports included in the schedule.

Ship enthusiast may recall ships Aalborghus that was renamed and served the route under her new name ‘Frederikshavn’ in the 1930ies. She had a capacity for 25 cars -which may not seem like a lot today. And then, Akershus that serviced the route from 1965 as DFDS’ first real car ferry with a capacity for 800 passengers and impressive 150 cars.

So, after a few decades of absence, I am extremely pleased to say that we are finally back in Frederikshavn where we have found important synergies between the new route and our Copenhagen – Oslo route, which is needed after the expensive COVID-19 suspension of the route.

Massive amount of steel handled in Brevik

On 19 May, M/V Gerda delivered more than 1,000 tonnes of construction steel at the North Sea Terminal in Brevik, Norway. The huge amount of steel was unloaded onto mafi trailers and transported to the storage facility at the terminal, from where it will gradually be sold and delivered to ongoing construction and building projects.

Thorbjørn Aasig Lund, North Sea Terminal Director, says: “This delivery is part of a new contract to handle and store up to 12,000 tonnes spread over potentially 12 calls on a yearly basis

“These volumes previously went via the terminal in Larvik, so it is very good news that we are able to attract extra calls and cargo in these uncertain times. I am also proud that North Sea Terminal is performing and providing services at a high level.”

“We will continue our strong collaboration with local and international businesses and make sure that the goods are handled and delivered to the customers in an efficient and safe manner.”

Kasper Damgaard, VP and Head of BU Forest & Metal and Client Engagement, says: “We are pleased to see how collaboration and dedication in our organisation has generated additional business within our steel activities, continuously supporting our Win23 strategy for selected industries.”

Morgan Olausson, VP and Head of BU North Sea North, says: “This contract is part of BUNSN’s strategy for the coming years, to strengthen and expand our operations in the terminals to handle various types of goods arriving in bulk vessels such as building materials, steel, sand etc. The terminal in Brevik is a brilliant example of a terminal that works very flexibly regardless of the type of goods.”

Côte d’Opale launched in China

Côte d’Opale feeling water under the hull for the first time as she was launched today in China.

Today, we can share another newbuilding milestone, that might especially excite our colleagues from the Channel. Côte d’Opale, the 3,100 lane metres newbuilding, destined for our Dover-Calais service, was successfully launched at the shipyard in Weihai – more than one month earlier than planned.

Stena RoRo will be the owner and DFDS will take her on a 10-year bareboat charter immediately after delivery that is scheduled on 30 June 2021 as per original plan.

Kasper Moos, VP and Head of BU Short Routes & Passenger, says: “With her 214 metres length and the capacity for 1000 passengers, Côte d’Opale will be the longest ferry on the Channel.“

“Contrary to the other ferries in the series of eight ordered by Stena, Côte d’Opale has no passenger cabins due to the short crossing time on The Channel. The extra capacity will optimise the customer experience with additional amenities ensuring passengers will have plenty of space to relax, try modern food concepts and enjoy an extensive shopping experience. I am very much looking forward to presenting Côte d’Opale to our customers and see how she will help strengthen and grow our business on the Channel”

Jesper Aagesen, Director of Newbuilding and Major Conversions, says: “Senior Site Superintendent Jeppe Halkjær Pedersen, who also oversees the construction of the mega freight ferries from Jinling Shipyard, attended the ceremony to represent DFDS and get a good look at ‘our’ coming ferry.”

Now the construction of the ferry will continue with all the outfitting works of the accommodation and facilities.


Now that Côte d’Opale looks like a real DFDS ferry on the outside, it is time for the installation of furnishings, interior spaces and other equipment and systems.

Sirena Seaways back in Klaipėda

Sirena Seaways departing from Klaipėda

After a five year-charter with Brittany Ferries, Sirena Seaways is back in Klaipėda where she arrived directly from the yard in Gdansk on Thursday last week. Sirena is replacing Liverpool Seaways on the Klaipėda-Karlshamn route where she will sail along with Athena and Patria.

Per-Henrik Persson, Route & Agency Director, says: “I’m very happy to welcome Sirena Seaways back to the Baltic. She fits very well into the network with good cargo and especially passenger capacity where she offers very generous and nice areas. She also has sufficient engine capacity, which will give us more flexibility. I sincerely believe that we, with our new combination of ships, will be able to take new steps and create a nice experience for our customers.”

With the addition of Sirena, we will from this week offer our customers nine weekly return sailings on Klaipėda-Karlshamn route.

Robertas Kogelis, Baltic Onboard Sales Director, adds: “The arrival of Sirena Seaways was highly anticipated in the BU Baltic, as we started preparations and adaptations of the Onboard concepts back in autumn 2019. The convenient public space arrangements enables DFDS to offer our customers enhanced dining and shopping options on two decks. With almost 200 cabins, including a selection for premium cabin upgrades or those travelling with pets, Sirena is the most spacious ferry in BU Baltic for both lorry drivers and regular passengers. There is a a Reading Lounge for those who wish to enjoy a quiet drink or just spend time with their favourite book with the Baltic sea view.”


Sirena Seaways


Sirena Seaways (left) and Patria Seaways in Klaipėda

A tour on Humbria Seaways

Humbria Seaways offers the capacity for 450 trailers making her the largest ferry in the fleet alongside her sisters. The mega freight ferries are so large that if you feel like taking a nice walk on every lane on every deck, you will cover impressive 6.7 kilometres.

In the video above, you can take a walk on board, however, we skip the lanes and make do with the decks as Oliver Blach, Marine Engineer, invites us on a tour on board Humbria to showcase the five cargo decks and the rarely seen engine room as you can see in the video below.

Please enjoy the videos and a huge thank you to Oliver for sharing them with us.

Humbria engine room tour

Hollandia Seaways in Zeebrugge

As from today, Hollandia Seaways will be sailing between Gothenburg and Zeebrugge.

Our 6700 lane metres large mega freight ferry that can carry 450 trailers, had its very first call to Port of Zeebrugge today

The schedule is set on two departures to Zeebrugge per week with an approx. transit time of 35 hours.

We wish good luck to our colleagues from PSA Zeebrugge with having Hollandia at their terminal.

Welcome home, Sirena Seaways

Picture taken on board Sirena Seaways at the Polish Remontowa Shipyard. Thank you to Captain Andrejus Simutis for sharing.

There is simply no place like home. After the end of a 5-year charter agreement with Brittany Ferries, Sirena Seaways will once again be back in business with DFDS after she returns from the drydock with an expected delivery on 10 April.

Yesterday, Sirena Seaways entered drydock at the Remontowa Shipyard in Poland where she will receive a total make-over.

Christian Bagger, Superintendent, says: “When Brittany Ferries took over Sirena, they named and rebranded her MV Baie De Seine as well as reconfiguring after their needs with new fenders and removal of walkways among others.

In drydock, we will revert some of these changes, for example adjusting the weather deck to accommodate more trailers (as originally designed). In addition, the construction crew will sandblast the existing coating off to prepare the surface for a recoating that will reduce the hull’s resistance through water to reduce the needed engine power and fuel consumption. We expect an official delivery on 10 April.”


Sirena Seaways back in 2006. Picture taken by Peter Therkildsen.

The return of an old celebrity
It is a very familiar face returning to us, as Sirena has a long history with DFDS. She is mostly known for her service on the former-DFDS route Esbjerg-Harwich where she started in 2002 and quickly became a beloved part of the journey until the closing of the route in 2015. Afterwards she was set in service on Paldiski – Kapellskar and Karlshamn – Klaipeda before Brittany Ferries chartered her in May 2015.

Sirena will return to a familiar scenery between Karlshamn and Klaipeda.

Blue Saturday

On Saturday, the sun was shining at its best on Copenhagen, and despite the pandemic, people were enjoying the day by going for a walk or, like our freelance photographer, taking a bike trip around the port. This resulted in this amazing picture of blue ships under a blue sky.

In fact, it was almost a historic event, as the picture shows all three ships calling at Port of Copenhagen at the same time. “This is highly unusual, and due only to the fact that DFDS has suspended the Copenhagen ‒ Oslo route, and laid up both ships in Copenhagen. I happened to be there just as ARK Futura was in port on one of her two-three weekly calls on the still very busy Klaipėda ‒ Copenhagen ‒ Fredericia freight route,” says the photographer. He should know, as he is also Head of DFDS’ Ferry Division.

“The tranquillity of the scene was astonishing, given what had been going on before the route was suspended, and how much work was involved in implementing the suspension and laying up the ships. So thank you to everyone who was involved in this for the Copenhagen ‒ Oslo and Amsterdam  ‒ Newcastle routes. In fact, thank you to everyone in our passenger business for working day and night to take care of our passengers and adapt our services to the situation. Thank you also to everyone in the Division’s freight services, where people are working hard to continue service to our customers, and ensuring that we do our part in keeping the supply chains running and the supermarkets supplied with food and other goods.”

COVID-19 measures on the UK – France routes

Dover Seaways, and other ferries on the UK – France routes, will sail with additional COVID-19 measures and precautions.

To slow down the spread of COVID-19 on our UK – France routes, several measures are implemented including reducing the number of passengers allowed on board and precautions advised by World Health Organisation. There are no changes to the sailing schedules.

Over the last few days, the French government has taken significant measures to slow down the spread of COVID-19. Those measures are restrictions around the number of people gathering in one place and the closure of bars, restaurants, museums, some shops and other venues until further notice within France.  

Kasper Moos, Vice President and Head of BU Short Routes & Passenger, says: “There are no changes to our sailing schedulesTo minimise the spread of COVID-19 and protect the health of those travelling, we have reduced the maximum number of people allowed on each crossing by 50% on our routes; Dover – Calais, Dover – Dunkirk and Newhaven – Dieppe until at least 6 April. Passenger booking remains open as we work hard to ensure that people can get home and undertake essential travel. 

In addition, other onboard precautions advised by the World Health Organisation are implemented which includes:  

  • Hand sanitizer dispensers are installed everywhere on the ship for our passengers to use. 
  • Ongoing extra touchpoint cleaning. 
  • No more than 100 people in each of our venues onboard 
  • The ships’ crew is subject to strict measures and hygiene requirements. 
  • The ships carry a stock of masks to limit the spread of infection, if the need should arise. 

“We are committed to ensure that our passengers have the best service and experience whilst travelling with us and we will continue to do so during this difficult period” says Kasper. 

He continues: Our routes between the UK and France are also an important part of the arteries of trade. We will therefore continue to provide frequency and capacity to ensure that vital goods can reach shops and businesses. 

Chefs improve knowledge about fish

On Thursday 26th February our chefs from King Seaways had the opportunity to visit and train with Nico from Eco-Seafood who owns a fish shop very close to the port where King Seaways is moored.

“There is no doubt about the passion that Nico puts into his craft. His interest in fish and seafood goes way back to his childhood and has since then succeeded the business from his father” says Peter Shlaimon, Sous Chef on board King Seaways.

Nico shared stories of the daily routines in the shop while growing up and emphasized how important his father’s teachings have been to him.

“We are lucky to have a supplier with generations of knowledge behind him. Nico is well known in the Netherlands and is involved in the fish trade all over the country where he buys from auctions whenever he can catch a good price” says Jørn Vase, Commercial Head on board King Seaways.

He continues: “The quality of what we serve is very important to us, and Nico has provided King and Princess Seaways with quality seafood for over 15 years. In addition, we are very happy that Nico’s business is both MSC and ASC Certified, meaning that their fish is caught or grown in a sustainable way.”

The chefs were very happy with the things Nico showed and will bring the newly learned knowledge back to King Seaways.


Nico from Eco-Seafood in the middle of sharing his knowledge about fish and seafood with our chefs on board King Seaways

Politics, Brexit: DFDS promotes our interests

Xavier Bertrand, the President of the French Hauts-de-France region was in Copenhagen to meet representatives of Danish business. Labour market and politics, among them Peder Gellert who had a fruitful discussion with him about the situation in Calais after Brexit

DFDS continues its work to protect our Brexit interests among decision makers in the UK and the EU to ensure that we get the attention and support of politics authorities and trade associations that can potentially influence future trade conditions.

At a meeting in the British Chamber of Commerce in Copenhagen, Peder Gellert, Head of the Ferry Division, presented our expectations and wishes for a continued free flow of goods across borders and informed about our own work to prepare for a new order of things after the end of the current transition period.

“I think that our situation gives embassies, politicians and authorities working with this a very concrete view into the conditions that affect trade, and my presentation was followed by a very lively debate that revealed understanding for the difficulties that trade could be facing. I think we need to keep pushing for good solutions and hope they will find their way into the final negotiations,” Peder says.

Meeting Xavier Bertrand
Brexit was also on the agenda at a dinner arranged by the Danish-French trade association in Copenhagen on 17 February. The association had invited Xavier Bertrand, President of the region Hauts-de-France and former minister in various French governments as main speaker at the conference.

“Focus was very much on Danish-French connections, and as we are a Danish owned company, I had a fruitful discussion with Mr. Bertrand about Brexit during dinner about how it can affect our Channel services and the region, and especially on how the region can support us in our work to ensure that conditions are in place for as barrier free trade as possible. Among other things, we discussed locations of Border Inspection Points and the general cooperation with the local and regional authorities. Considering the effects, it may have on Haute-de-France, we certainly have the attention of the President,” says Peder Gellert.


Peder Gellert at the dinner arranged by the Danish-French trade association in Copenhagen on 17 February

Technical Organisation and Newbuilding & Major Conversions to stay with Ferry Division

Organisation: The Technical Organisation and Newbuilding & Major Conversions are now permanently placed in the Ferry Division under Peder Gellert, EVP.

When Henrik Holck left DFDS last year, the Technical Organisation and Newbuilding & Major Conversions were moved to the Ferry Division as an interim solution. However, the experiences have been good and now it has been decided to make this solution permanent. This means that Thomas Mørk, VP and Head of Technical Organisation, will continue to report to Peder Gellert as will Jesper Aagesen, Head of Newbuilding & Major Conversions.

“It has proven to be an excellent structure in spite of the more commercial nature of ferry. After all, reliability is a main parametre for our customers, and reliability of ships very much depends on their technical performance. At the same time, developing and constructing new ships is about offering the best solutions for our customers and meeting their requirements,” says Peder Gellert.

“Fleet Management that is a link between the technical and commercial departments is already part of the Ferry Division. And luckily, my own lack of technical expertise is more than compensated for by Thomas Mørk and Jesper Aagesen who are both extremely skilled and knowledgeable and supported by very skilled and motivated people in their organisations. I welcome Thomas and Jesper and their staff as permanent members of the Ferry Division and look forward to continuing working with them to provide the ships and services our customers need,” Peder says.

Marine standards to Torben Carlsen
At the same time, it has been decided to place Marine Standards directly under Torben Carlsen. “Michael Stig who is Director of Marine Standards already reports to Torben in his role as designated person. And furthermore, Marine standard should not be part of the organisation it will be auditing for its safety and security procedures,” Peder says.


Michael Stig will in the future report to Torben Carlsen, both as designated person and as Director of Marine Standards.

Testing new fuel performance programme

BU Med vessels to test advanced fuel saving system. The team implementing the fuel-saving programme – from the left: Hasan Göler, Operations Superintendent, Rune Daae, Project Superintendent, Lina Christensen, Naval Architect, Ahmet Ender, Performance Superintendent and Jacob Pedersen, Head of Projects & Implementation.

 

A big step in fuel efficiency for DFDS’ fleet is in sight, and Technical Organisation have exciting news to share.

Recently they began the implementation of a new Fuel Performance Program (FPP) on seven BU Med vessels.

The system is AI-based, and it is expected to lead to fuel savings of around 6% and up to 10% on each vessel. It supports decision making for the officers on the bridge, taking all factors affecting fuel performance into account: from wind and waves to speed, water depth and more.

Additionally, the system provides the operators with insight into exactly where the fuel is spent between those areas, automatically doing a large amount of analysis that is easy to work with and helps officers make efficiency adjustments.

Jacob Pedersen, Head of Projects & Implementation, says: “Making a fuel saving upgrade of this scale will have a great impact if implemented across DFDS’ fleet. It saves the environment from a substantial amount of emissions, in line with reaching IMO (International Maritime Organisation)’s 40% reduction by 2030 compared to 2008 numbers.”

“The FPP is a revolution in the way we work with fuel performance optimisation. It’s a combined program that connects output from simple, high frequency auto-logged sensor data with continuous back-office support.”

How the FPP works

1. Installation of sensors to continuously collect data without burying the crew in the tedious manual data collection work. New hardware and software will leverage the knowledge in the collected data.

2. New decision support tools on board the vessels to dynamically advise on the optimum speed, route and trim to minimise the fuel consumption during the voyage.

3. Data will be used ashore for decision support as well as to evaluate the continuous improvements that are constantly carried out and to ensure that good practices are shared fleet wide.

Lina Christensen, Naval Architect, says: “Today we do performance monitoring differently across the fleet. The FPP is meant to standardise our approach, transforming DFDS into one of the most connected and AI influenced ship operators in the world. We have great collaboration with colleagues in the Mediterranean fleet, and this is an optimal region to start in because of their well-developed fuel reporting already in place.”

The work is carried out in close collaboration between Projects & Implementations, BU Med and the crews onboard the vessels. P&I and BU Med will evaluate the collected data and give an update on the testing and the further scope of the project at a later date.

Collaboration about mobile networks on ships

DFDS works with Telenor and other partners to test the use of the powerful 5G mobile networks that allow for much faster data transmission. Ark Dania is the testing ship. MAN, Alfa Laval, DFDS and Telenor discussed and explored the opportunities at a workshop at DFDS House.

 

5G mobile coverage is well underway ashore, but also at sea where it is not so much about fast data for smartphones. It is rather used a new infrastructure that paves the way for the next generation of digital tools and business models, because we can communicate much faster than today and reduce the latency in transmission time to a few milliseconds. This will enable much closer monitoring of equipment, which in turn enables equipment manufactures to offer better and more circular solutions where the equipment can be upgraded and improved throughout the entire lifetime of the ship.

Workshop at DFDS House

“Telenor Maritime and DFDS have been working closely together for several years and it is natural for us to explore the opportunities in those new technologies and tools together,” says Jakob Steffensen, Head of DFDS’ Innovation and Partnerships department.

“But Telenor and DFDS are not the only companies to benefit from new digital opportunities. Therefore, we had arranged a workshop with MAN, Alfa Laval, DFDS and Telenor to explore and discuss how an effective standardised mobile infrastructure can support the work to improve the technical operation of ships in various areas,” says Jakob.

Augmented reality could ease work and collaboration

At the workshop, which took place at DFDS House today on 21 February, MAN said that a good digital infrastructure may open opportunities for supplementing technical manuals with a new generation of support tools that use Augmented Reality to inform the engineers (Augmented Reality is a tool that can show a virtual picture of the engine and its inner and moving parts). It can make teleconferences for troubleshooting practical as an alternative to sending a specialist to the ship.

Open innovation

“We discussed a lot of other opportunities which will be too much to report about here. I am extremely proud that the new mobile network and the use of it is being tested on Ark Dania, and that we can share our ambitions, thoughts and knowledge as we did today to innovate and improve. This is open innovation which is the best way forward for a more efficient and sustainable shipping,” says Jakob.

Humbria Seaways named in Vlaardingen

The moment where Pernille Andersen gave the name to our newest addition to the fleet. Thank you to Mirit Bisholt for sharing the video with us.

Ever since the six mega ferries were ordered from the Chinese Jinling Shipyard, our colleagues in Vlaardingen have been looking forward to welcoming and presenting one of them to our customers and the local community.

Today was the day, and the occasion was celebrated. With wishes of fair winds and safe journeys, godmother Pernille Andersen officially named our fourth mega ferry Humbria Seaways.

On the naming platform, Pernille released the ceremonial champagne bottle that immediately shattered against the hull, and this was followed by the Danish and Dutch national anthems playing in the background.

Pernille was accompanied by Torben Carlsen and Jacob Andersen, Jacob’s daughter, Victoria and Captain Orpheus Kekus and Captain Kim Carlsson, who had safely delivered Humbria from China to Europe.

Both Torben and Jacob welcomed everyone to Vlaardingen and made speeches to celebrate the event, the ship and the many customers and official guests who had come for the ceremony.

After the naming, guests were invited to a lunch which was introduced by Ralph Bosveld.

In Torben’s speech at the lunch, he took a little moment to review the history of our ships’ growth in size which naturally follows the growth in trade. He spoke about how we with new technology, customers and partners take our responsibility for the climate seriously in the longer term, and he mentioned our preparations for future customs formalities.

Finally, Pernille Andersen presented Captain Kim Carlsson with the memorial coin that was placed under the keel of the ship when it was built. According to tradition, this is done for good luck to the crew and ship at sea.

The whole event concluded with a tour of Humbria Seaways.


Torben Carlsen, Pernille Andersen, Kim Carlsson and Orpheus Kekus


Godmother Pernille Andersen


Smiles and applauding as the champagne bottle smashed against the hull naming Humbria Seaways


Guests and colleagues had the opportunity to feel the overwhelming size of Humbria Seaways


Getting a first-hand impression of the bridge onboard Humbria Seaways

Dunkerque refitted with a brand-new lounge

Artist impression of the new Horizon restaurant on board Dunkerque Seaways. The restaurant is already popular on ferries sailing on the Dover – Calais route.

With many customers travelling long distances, the chance to relax is a very welcoming part of the customer experience. From today on, passengers can look forward to a peaceful and quiet journey in the new Relax Lounge. As shown on the picture below, the lounge has chairs built into an airline style pod for extra privacy, complimented by soft lighting for the perfect stress-free environment. While children can enjoy other activities and facilities on board, the Relax Lounge will only be accessible for passengers over 16.


Artist impression of the new relax lounge on board Dunkerque Seaways

The new fully refurbished Premium Lounge areas now have comfortable lounge furniture and modern décor to provide luxurious and peaceful surroundings. This private lounge is open 24 hours a day and is available for all ages. Passengers can enjoy complimentary glass of Prosecco, snacks and pastries, hot and cold refreshments and hot food available from the Premium Lounge menu.


Artist impression of the refurbished Premium Lounge area

With the success of the Horizon restaurant on the Dover to Calais routes, the refit also includes this restaurant being installed on all three ships on the Dover to Dunkirk route. Here guests can enjoy a selection of freshly cooked pizzas, pasta dishes and healthy salads.


Artist impression of the new Horizon restaurant

Passengers will also benefit from new bathroom facilities throughout the ship and can now enjoy watching a spot of television in the Lighthouse Café, with newly installed TVs as an additional feature.

Steve Newbery, Onboard Commercial Director for BU Short Routes and Passenger at DFDS said: “This is a very exciting refit programme and continues on from last year’s successes with our Lighthouse Café. It also demonstrates our commitment to continuously improve the passenger experience. Dunkerque Seaways will be the first of the three ships on the Dover to Dunkirk route to receive a number of new looks as part of a £3.9m investment. The two other ships, Delft Seaways and Dover Seaways will be refitted from 1st March and the end of March respectively.

“We believe the improvements will help our passengers relax even more and give them the best possible start to their onward journeys. Many of the changes are in response to ideas and suggestions from our customers, so I am looking forward to the feedback from our passengers.”

BU Med is targeting improved Health and Safety

Özge Süalp Altun is new Head of Health and Safety in BU Med.

 

BU Med is targeting improved HSE (Health, Safety & Environment) standards in operations as an important goal for 2020. As a new resource for this purpose, C. Özge Süalp Altun started her role as Head of HSE in BU Med on 3 February, reporting to Kemal Bozkurt, VP Operations for BU Med.

Özge will be working to improve standards on Health and Safety Management on terminals and vessels, aiming to establish a common monitoring, reporting and management approach within the unit. She is a “Class A Occupational Health & Safety Specialist” with experience in international working environments.

Kemal Bozkurt, VP Operations, says: “Following the unfortunate incident we had in Trieste back in October, 2019, we have launched an Health and Safety project to review and improve the HSE standards within our area of responsibility.”

“Detailed analysis and field inspections were conducted within the scope of the project. The action plan is being executed with most of it are already in place, and we are now restructuring the Health & Safety organisation to further strengthen our operational control in the field. I’m excited to see the contribution of Özge and wish her the best for her new endavour.”

Özge says, “I am very excited to be a member of such a big international family and I have felt the warm welcome from the very start. I’m also fully aware of the challenges ahead of me and I believe that I will contribute to the new Occupational Health and Safety structure with my experience and knowledge.”

Norway Ferry and Logistics plans strategic initiatives

Last week the Norwegian Ferry and logistics office held their annual strategy meeting in the wonderful Norwegian surroundings of Hurdalsjøen. The office management team in Norway was represented together with Valdemar Warburg, Vice President & Head of BU Nordic, and Kasper Damgaard, Vice President and Head of Forest & Metal and Client Engagement.

Together they had 24 hours to create initiatives for each business area: Ferry, Logistics and North Sea Terminal in Brevik, that will succeed their DELTA23 ambition of doubling the Norwegian revenues to NOK 1 billion from 2018 to 2023. DELTA23 is the Norwegian strategic initiative to support Win23.

Kasper Svenningsen, Director, Shipping Logistics, says: “One of the core initiatives agreed upon at the meeting was the focus and strengthening of collaboration between business areas to provide one sale, one brand and one DFDS to our customers. In this regard, the talk was also moved to Marketing and the importance of how to promote our collaboration together with our services towards our existing and new customers.”

In result of the strategy meeting Norway Ferry and Logistics office did composed an adequate initiative list to support DELTA23.

We do believe we need to put collaboration on the top of our agenda to succeed, therefore the Norway freight and logistics office are looking forward to realizing their DELTA23 strategy in great cooperation with our colleagues as ONE DFDS.