Due to the Covid-19 situation, the UK – France ferry routes are unable to continue most of their on-board service activities. This means that bars, restaurants and shops on board will be closed until further notice. The routes will continue sailings with a high frequency in order to service our freight customers and their drivers as well as travellers with a transport need.
Following the introduction of new national measures intended to delay the spread of the Covid-19 virus, DFDS has to close restaurants, bars, shops and other services on board our Dover – Calais, Dover – Dunkerque and Dieppe – Newhaven routes over the weekend.
Kasper Moos, Head of DFDS’ Short Routes and Passenger business, says: “Sailings will continue at a high frequency as we have an obligation to keep servicing our freight customers in order to maintain the supply chains. This is in line with the Government’s recommendations to ensure that there is food and other goods on the shelves in the supermarkets and supply of goods to keep wheels turning in industry and communities.
“Unfortunately, the suspension of on-board services will mean that a number of colleagues at sea and ashore will be sent home temporarily, and we are currently in dialogue with staff, crews and union representatives as well as the authorities on possible schemes to mitigate the consequences of this.”
“We fully understand the concerns this causes amongst our staff. But whilst we are doing what we can to comply with new measures and restrictions, we are also trying to keep the wheels turning and at the same time protect our business throughout the crisis.
“Needless to say, myself and the whole management team are extremely proud of the way you have continued to take care of our customers and each other throughout these extremely difficult weeks. Now conditions beyond our control have put a temporary end to our on-board services, but I can’t wait to welcome you back again as soon as the Covid-19 crisis is under control and travel restrictions have been lifted,” says Kasper.