Stories from Passenger

DFDS as a Tour Operator – successful test of new concept

Project Manager, Lee Christensen (left) and Björn Hauksson,…

First Super User group graduates from LS Retail Super User workshops

Workshops for Super Users of LS Retail are running across the…

DFDS appearance in prime-time current affairs BBC TV show to 5 million viewers

A BBC TV show featuring DFDS shows how a woman from North East…

Legal and insurance training for heads of contact centres in BU Group Passenger

The main topic on the agenda was training in legal and insurance…

BU Group Passenger: Successful sales initiative promotes Holland in Bloom

Mark Henderson on his way to 65 different travel agencies to…

BU Group Passenger teams up with Visit Scotland in Berlin

The international tourism fair, ITB Berlin, is the leading trade…

Process and tool alignment for BU Group Passenger’s contact centres

“This project aimed to align and standardise processes and…

King Seaways enjoys extensive overhaul and a new corporate livery

Time and wear always take their toll and it’s no different…

BU Group Passenger successfully attracts visitors in the Baltics

Tourest is the oldest travel trade fair in the Baltics and this…

Alcohol control experiment delivers multiple wins

It’s a sure fact that some of the best business initiatives…

Group Passenger invited to Google for close collaboration

BU Group Passenger’s Acquisition Marketing team were invited…

Video highlights from Chinese New Year celebrations on board Crown Seaways

https://www.youtube.com/watch?v=zrkekHllrws&feature=youtu.be Last…

Gathering knowledge and Customer Service Centre heads

Casper Puggaard, the new Global Sales & Service Director…

More pet-friendly cabins on Crown Seaways

The number of cabins allowing guests to bring their cat or dog…

Field trip to Dieppe and Hamburg

As a new director in an international Passenger organisation,…

Handball final on big screen on board Crown Seaways

On Sunday evening at 17:30, the whistle sounded to start the…

Millions to watch Chinese New Year celebration on Oslo route

From the right:  Jan Olsen - CEO Visit Denmark, Madame Deng…

Changes in BU Group Passenger management

Since the transformation of BU Group passenger in October last…

A perfect team day for the Global Sales Channel team

Last month the Global Sales Channel (GSC) team went on an eventful…

Fruitful cooperation between contact centre and business academy

Thomas Møller, Head of Contact Centre DK, presenting the DFDS…

2018: Best North Sea Sounds yet!

Level 42 playing North Sea Sounds It’s been quite a November,…

Successful fundraising campaign with a beneficial side-effect

Part of DFDS’ CSR strategy is to support opportunities to do…

Project Starlight handed over to the business

In February, People & Ships launched Project Starlight by…

Price brothers record on board Pearl

James (left) and Adam (right) in the midst of a recording for…