Stories from Passenger

DFDS reacts to Hurtigruten case

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Dear everyone You may have noticed the recent news about the…

Newcastle – Amsterdam route resumes service from 15 July

Princess Seaways Following the announcements from the UK government…

Wonderful mood clips from the maiden voyage Frederikshavn - Oslo

https://youtu.be/hywg9BLUMQI Mirit Bisholt, Social Media Manager,…

DFDS opens Frederikshavn - Oslo

When DFDS reopens its ferry route between Copenhagen and Oslo…

The Copenhagen-Oslo route suspended

New national measures to delay spread of Covid-19 means we have…

Passenger to implement Agile around core teams to improve performance

Declan Walsh and Kasper Moos have been working with Passenger…

Super users train as sales software go-live nears

Amsterdam–Newcastle sales staff met for a workshop in IJmuiden…

Flowers to the crew on board Crown Seaways

Martin Mansnerus, Chief Officer on board Crown Seaways, receives…

Local children Sail with Santa

https://youtu.be/0B6L_k0ZkRY DFDS recently held an exclusive…

New Seabook super users

Workshop in Oslo trained colleagues in the Seabook tool In…

Passenger: Head of Field Sales and Head of Sales Operation now appointed

Janet Donaldson and Richard Stone In October 2017, the Passenger…

Check-in staff at the Karlshamn office Wear Waste

The Karlshamn check-in staff in their new uniforms Every year,…

Changes to commercial organisation on King and Princess Seaways

We have been working for some time now with a new commercial…

Whodunnit? Who was the murderer?

On 1 November, Princess Seaways was the venue for a dastardly…

Sales and Accounts Receivable teams learn from each other

The idea for a workshop arose through daily cooperation and general…

Training: How to meet our International guests

What you may consider to be neutral may be perceived as rude…

Ferry Division: new BU Short Routes & Passenger

The routes Dieppe-Newhaven, Dover-Calais, Dover-Dunkirk, Copenhagen-Oslo…

DFDS as a Tour Operator – successful test of new concept

Project Manager, Lee Christensen (left) and Björn Hauksson,…

First Super User group graduates from LS Retail Super User workshops

Workshops for Super Users of LS Retail are running across the…

DFDS appearance in prime-time current affairs BBC TV show to 5 million viewers

A BBC TV show featuring DFDS shows how a woman from North East…

Legal and insurance training for heads of contact centres in BU Group Passenger

The main topic on the agenda was training in legal and insurance…

BU Group Passenger: Successful sales initiative promotes Holland in Bloom

Mark Henderson on his way to 65 different travel agencies to…

BU Group Passenger teams up with Visit Scotland in Berlin

The international tourism fair, ITB Berlin, is the leading trade…

Process and tool alignment for BU Group Passenger’s contact centres

“This project aimed to align and standardise processes and…