Coronavirus: How DFDS addresses it on board

The following information about our coronavirus measures on board can be shared with the passengers if they ask about it.

We are monitoring the situation closely and follow the recommendations of the various health authorities to ensure that we are doing everything we can to prevent spreading of viruses on board our ferries. Currently, we encourage everyone on board to:

1: Wash your hands regularly and disinfect them with sanitizers that are placed on board.

2: Cover your mouth and nose with flexed elbow or tissue when you cough or sneeze. Please discard the tissue into a closed bin and clean your hands with alcohol-based hand rub or soap and water.

3: Avoid touching your eyes, nose and mouth.

4: Maintain at least 1 metre (3 feet) distance between yourself and other people if you feel sick, are coughing, sneezing or have a fever. In general avoid physical contact.

5: We also require DFDS’ passenger ferries to keep a supply of approximately 50 face masks on board

6: If a person reports to the DFDS staff with symptoms of Coronavirus (respiratory symptoms, fever, cough, shortness of breath and breathing difficulties) AND this person has been in an area with presumed community transmission of COVID-19 within the last 14 days, OR has been in contact with a person who has been in an area with presumed community transmission of COVID-19 within the last 14 days, OR has been in contact with a person with confirmed Coronavirus, the following procedures should be followed:

  1. The person must be isolated in a cabin or in a car until arrival.
  2. The person must wear a face mask, all staff attending to the person must also wear face masks.
  3. Designated person and crewing department must be alerted.
  4. Health authorities ashore must be alerted.

Presumed community transmission of COVID-19 currently includes countries such as China, Hong Kong, South Korea, Japan, Iran, Italy, Germany, The Netherlands, Spain and Singapore. The UK health authorities also include the other South East Asia countries in the list. As things develop all the time, please remember to check the public guidelines regularly for updates.

Please see the updated links and recommendations of the health authorities via the links below.

The further contingency measures on board will be made in close cooperation with the health authorities.


Additional guidance

For additional guidance, please see WHO’s Q&A on Coronavirus  (or check for similar in your respective home countries):











The Netherlands:

The UK:


Link to ECDC list of areas with presumed community transmission of COVID-19

ECDC Dashboard:

February 26, 2020