The team responsible for rolling out upgrades to terminal systems. From left: Lee Collins, Phil Henning, Sam Ling, Matthew Penistone, Amber Horth, David Maynard, Ian Clipsham, Matthew Woodward, George McDowall, Mark Silvey and Carl Robinson. Team members not pictured: Fiona Hoad, Daryl Leak, Stephen Foster, Keith Williams and Patrick Short
Big things are happening in our freight terminals, with six key terminals now fully up to date with the latest version of the terminal management software and thus the ideal foundation for future development. It also supports Pillar B of the Win23 strategy: Digitising services to accelerate growth.
The software, called Group Terminal Management System (GTMS), is key to all operations for freight at a terminal, including the functions of the gates and the planning involving the vessels carrying ro-ro (roll-on/roll-off), side-port and lo-lo (lift-on/lift-off) units.
Terminals in Vlaardingen, Ghent, Immingham, Gothenburg, Brevik and Copenhagen were all working with different software versions. The GTMS was also built on an older technological framework, which is a legacy solution by current standards today and would have difficulties to support in the future. Now they have been unified and standardised in staggered rollouts over the last 14 months with a new, flexible and scalable GTMS.
This single system allows terminal staff to have an overview of operations and the precise information needed to carry out various tasks, such as a foreman using GTMS to plan the optimal use of the tugmasters to carry freight on and off the ferries, prioritising in the loading of containers to and from hauliers. It also makes it possible to manage the movements and position of every new car handled at the terminals into lanes for export, import and individual vehicle dispatch.
The importance of the GTMS cannot be overstated. It is critical to terminal operations. Over 3.6 million work orders have been made so far in 2019, each of these being the moving of a unit from one place to another. This is not counting port location warehouse activities, for which GTMS supports the handling and inventory management of approximately 1.6 million tonnes of forest and metals products.
Amber Horth, Product Owner, says: “In addition to immediate improvements, this roll-out enables a future-proofing of the terminals. The system becomes better and more stable in its functions, while allowing new components to be built on top and more easily rolled out, without specialists having to physically visit and perform installations at each terminal.”
Sean Potter, Divisional Head, Digital & Systems, says: “GTMS is in the capable hands of a structured team, with a new product owner and a team of analysts that have made a huge effort with the installations and supporting work in this period. This makes a big difference to the terminals. They can now be more easily improved with projects for their particular needs. This includes the new gate system in Ghent, improved Graphical Planner functionality for loading and discharging of vessels and Work Order Manager features advancing the Priority-Based Booking project, as well as updated software for the tugmasters’ on-board computers at all sites. This greatly supports the Win23 strategy and our ambition for enabling growth by digitising services.”
GTMS team members testing an installed kiosk, from top left: Matthew Penistone, Ian Clipsham, Matthew Penistone (again), Sam Ling, Fiona Hoad and Phil Henning