Artist impression of the new Horizon restaurant on board Dunkerque Seaways. The restaurant is already popular on ferries sailing on the Dover – Calais route.
With many customers travelling long distances, the chance to relax is a very welcoming part of the customer experience. From today on, passengers can look forward to a peaceful and quiet journey in the new Relax Lounge. As shown on the picture below, the lounge has chairs built into an airline style pod for extra privacy, complimented by soft lighting for the perfect stress-free environment. While children can enjoy other activities and facilities on board, the Relax Lounge will only be accessible for passengers over 16.
Artist impression of the new relax lounge on board Dunkerque Seaways
The new fully refurbished Premium Lounge areas now have comfortable lounge furniture and modern décor to provide luxurious and peaceful surroundings. This private lounge is open 24 hours a day and is available for all ages. Passengers can enjoy complimentary glass of Prosecco, snacks and pastries, hot and cold refreshments and hot food available from the Premium Lounge menu.
Artist impression of the refurbished Premium Lounge area
With the success of the Horizon restaurant on the Dover to Calais routes, the refit also includes this restaurant being installed on all three ships on the Dover to Dunkirk route. Here guests can enjoy a selection of freshly cooked pizzas, pasta dishes and healthy salads.
Artist impression of the new Horizon restaurant
Passengers will also benefit from new bathroom facilities throughout the ship and can now enjoy watching a spot of television in the Lighthouse Café, with newly installed TVs as an additional feature.
Steve Newbery, Onboard Commercial Director for BU Short Routes and Passenger at DFDS said: “This is a very exciting refit programme and continues on from last year’s successes with our Lighthouse Café. It also demonstrates our commitment to continuously improve the passenger experience. Dunkerque Seaways will be the first of the three ships on the Dover to Dunkirk route to receive a number of new looks as part of a £3.9m investment. The two other ships, Delft Seaways and Dover Seaways will be refitted from 1st March and the end of March respectively.
“We believe the improvements will help our passengers relax even more and give them the best possible start to their onward journeys. Many of the changes are in response to ideas and suggestions from our customers, so I am looking forward to the feedback from our passengers.”
February 17, 2020