Earlier this month, BU Med organised the first “DFDS Academy” inviting more than 70 customers to familiarize with DFDS’ brand, network, and way of doing business.
Our colleagues from BU Med informed the customers about the DFDS network, intermodal operations, freight booking systems and health and safety issues in ports.
Each part had a following Q&A session, where our customers asked questions and expressed some operational issues, which made the event very benefical as our colleagues and customers got the chance to collaborate and make our operations much more efficient and smoother for both sides.
The highlight on the agenda was the customers introduction to MyFreight system, our online booking platform for freight customers, which they had the oppurtunity to see for the first time thanks to a sneak preview video.
Dursun Arslan, Superuser from BU Med, talked about all the details regarding the system. He also mentioned Phoenix to remove all question marks in customers’ minds.
The Academy ended with a great networking session.
Dursun Arslan, Italy & Greece Route Deputy Operations Manager says: “In the Academy, customers from company operations departments were informed about our new booking system My-Freight. Thanks to our managers for providing this initiative and all attendees for joining us on this event. This programme is the first one of the year but of course will not the be last.”
January 30, 2020